ScopeLock help

Support

Email info@madahzadeh.com for help. Include your device type, app version, and the change-order ID if applicable. Do not email customer photos, signatures, passwords, or private approval links.

How do I start?

Open Capture, select the active project, add a field note or photos, review the scope, confirm the price and schedule impact, then prepare the approval request.

Does the customer need the app?

No. Intended recipients can review and respond from a secure web link.

Can AI send a change order?

No. AI assistance is optional, generated text stays editable, and a person must review the scope and price before sending.

What if I am offline?

Supported capture data is saved locally and queued until a secure connection is available. The app shows synchronization status before a record is considered uploaded.

How do I request deletion or export?

Email the address above with “ScopeLock data request” in the subject. We may verify account ownership before acting on the request.